Privacy Policy

Last updated: June 2026

1. Who We Are

HIH Digital Ltd. is a company registered in Ireland (Company Registration Number: pending). Our registered address is Unit 12, CTEK Building 1, Carrickmacross, Co. Monaghan, A81 K316, Ireland.

For data protection enquiries, please contact us at: privacy@hih-digital.com

2. What Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, company name
• Technical data: IP address, browser type, device information, pages visited
• Communication data: messages sent via our contact form or email
• Account data: username, password (hashed), preferences (for CloverNut users)

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries and provide customer support
• To provide and improve our software services (CloverNut, CloverHand)
• To send service-related communications (not marketing without consent)
• To comply with legal obligations
• To analyse website usage and improve user experience (analytics cookies only with consent)

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: where processing is necessary to perform a contract with you
• Legitimate interests: for website analytics and business communications
• Consent: for optional analytics and marketing cookies
• Legal obligation: where required by law

5. Cookies

We use cookies on this website. Essential cookies are required for the site to function correctly. Optional analytics and marketing cookies are only placed with your explicit consent via our cookie banner.

You can change your cookie preferences at any time by clearing your browser's local storage or contacting us.

6. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and services, including:

• Resend – email delivery (GDPR-compliant, EU data processing)
• Stripe – payment processing (PCI DSS compliant)
• Netcup GmbH – server hosting (Germany)

All processors are bound by data processing agreements and handle data in accordance with GDPR.

7. Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by law. Contact form submissions are retained for up to 24 months. Account data is retained for the duration of the account and deleted upon request.

8. Your Rights

Under GDPR, you have the following rights:

• Right of access: request a copy of your personal data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data ("right to be forgotten")
• Right to restriction: limit how we use your data
• Right to data portability: receive your data in a machine-readable format
• Right to object: object to processing based on legitimate interests
• Right to withdraw consent: at any time, where processing is based on consent

To exercise any of these rights, contact us at privacy@hih-digital.com. We will respond within 30 days.

9. Complaints

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Data Protection Commission of Ireland:

www.dataprotection.ie · info@dataprotection.ie · +353 57 868 4800

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or requests:

HIH Digital Ltd.
Unit 12, CTEK Building 1
Carrickmacross, Co. Monaghan
A81 K316, Ireland
privacy@hih-digital.com